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Important Info Regarding Your Upcoming Appointment

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What to bring

To expedite your care, please be sure to bring any pertinent medical records and current prescriptions to your appointment. All paperwork, insurance card, and ID must be sent to us electronically prior to your visit.

Telehealth Appointments

Joining your Telehealth appointment

Clarity Clinic utilizes AdvancedMD's Zoom platform for telehealth appointments. For more information on how to join your telehealth appointment, please reference this link.

New patients

If you are a new patient, please ensure that your paperwork is completed 48 hours prior to your appointment. This will ensure that your provider has enough time to review your information before your visit.

Please be aware that your appointment may be subject to cancellation if you do not complete your intake paperwork within 48 hours of your scheduled appointment time. 

In-Person Appointments

Getting here

The clinic is located at 333 N Michigan Ave Suite 1400, Chicago, IL 60601.

You will need to specify the suite number and appointment code upon entering the building. The suite is 1400 and the building code will be provided by the front desk via SMS the day-of your visit.

For more information click here.

Parking

Parking is available at the Illinois Center (LAZ Parking) garage located at 111 East Upper Wacker Dr.

Parking is also available at 233 N Michigan Ave, which is a parking lot.

New patients

If you are a new patient, please ensure that your paperwork is completed 48 hours prior to your appointment. This will ensure that your provider has enough time to review your information before your visit.

Please be aware that your appointment may be subject to cancellation if you do not complete your intake paperwork within 48 hours of your scheduled appointment time. 

Frequently Asked Questions

Q: Should I arrive earlier than my scheduled appointment time?

A: We ask that everyone attending an in-office appointment arrive approximately 15 minutes prior to your starting appointment time. If you are a new patient and have not completed your intake paperwork please arrive 1 hour early.

Q: Will I be required to wear a mask in the office?

A: No, but we continue to encourage the use of masks when indoors.

Q: If I previously tested positive for COVID-19, but have recovered, can I still schedule an in-office appointment?

A: Yes, if you no longer have symptoms you may still be seen for an in-office appointment.

Q: What are the recommended payment options for copays, balances, parking, etc?

A: We will still accept all forms of payment, however we strongly encourage patients to register a card on file, to eliminate any possible cross-contamination from cash, credit cards, checks, etc.

Cancellations and Rescheduling

ANY appointments cancelled and/or rescheduled online, in-person, or by phone within 24-hours of the appointment time will be charged a $100 fee. Please click here to view and schedule all current available appointments with your provider, or call us at (312) 815-9660.

Thank you for choosing Clarity Clinic! We look forward to seeing you!

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