Virtual Care: Online Therapy, Psychiatry, & Virtual IOP Services in Illinois

These terms are often used interchangeably to describe the same thing: accessing mental health care services remotely through a secure, HIPAA-compliant platform. Whether it’s called virtual care, online therapy, or telehealth, they all refer to receiving high-quality support from licensed providers without needing to visit a clinic in person. At Clarity Clinic, these terms all mean convenient and accessible care tailored to your needs.

To participate in a Clarity Clinic virtual appointment, you will need:

• Internet access and a laptop, desktop computer, tablet or cell phone with a working camera. We recommend participating in a virtual appointment via a laptop or desktop computer: the larger the screen, the more optimal the experience (especially for Virtual IOP).
• Virtual services need to be accessed in a safe, quiet, and private location. No one else should be able to hear or view your online appointment.

Yes, virtual mental health care is covered by insurance! At Clarity Clinic, our therapy and psychiatry services are in-network with Blue Cross Blue Shield (BCBS), Aetna, Cigna, and UnitedHealthcare. Most insurance plans include coverage for online appointments, but coverage specifics may vary depending on your plan.

If you don’t have insurance or prefer not to use it, we also offer self-pay options to ensure accessible care for everyone. If you have any questions about your coverage or payment options, our team is happy to assist you in verifying your benefits and exploring the best solution for your needs.

Our Virtual IOP program is in-network with BCBS, Aetna, and Cigna, making it easier for you to access the care you need. We remain a credentialed out of network provider with United.

Yes, you can switch between in-person and virtual care for therapy, psychiatry, and IOP! At Clarity Clinic, we understand the importance of flexibility in your mental health journey. Whether you prefer face-to-face appointments or the convenience of virtual care, our team is here to support you in whichever setting works best for you. Simply let us know your preference, and we’ll make the transition seamless.

We currently offer a morning and evening in-person IOP program at our Chicago Loop location with more locations coming soon. You can learn more about our in-person IOP here.

Yes, online therapy is highly effective for many individuals. Research shows that virtual therapy can be just as effective as in-person sessions for treating a variety of mental health conditions, including anxiety, depression, trauma, and relationship challenges.

For more information, head to our blog post “Is Online Therapy Effective?”.

​Online psychiatry is often comparable in cost to in-person care, but it may be more affordable when considering time and convenience. Virtual sessions eliminate travel expenses, reduce the time needed for commuting, and often allow for more flexible scheduling, which can save money and effort. At Clarity Clinic, we accept most major insurance plans, making our online psychiatry services accessible and cost-effective for clients across Illinois.