To expedite your care, please be sure to bring any pertinent medical records and current prescriptions to your appointment. All paperwork, insurance card, and ID must be sent to us electronically prior to your visit.
Clarity Clinic utilizes AdvancedMD's Zoom platform for telehealth appointments. For more information on how to join your telehealth appointment, please reference this link.
If you are a new patient, please ensure that your paperwork is completed 48 hours prior to your appointment. This will ensure that your provider has enough time to review your information before your visit.
Please be aware that your appointment may be subject to cancellation if you do not complete your intake paperwork within 48 hours of your scheduled appointment time.
The clinic is located at 3665 N Broadway St. Chicago, IL 60613.
For more information click here.
Street parking can be found around our Lakeview location as well as public parking garages.
If you are a new patient, please ensure that your paperwork is completed 48 hours prior to your appointment. This will ensure that your provider has enough time to review your information before your visit.
Please be aware that your appointment may be subject to cancellation if you do not complete your intake paperwork within 48 hours of your scheduled appointment time.
Q: Should I arrive earlier than my scheduled appointment time?
A: We ask that everyone attending an in-office appointment arrive approximately 15 minutes prior to your starting appointment time, but refrain from actually entering the clinic. Once you have arrived, you should reply to our text notifications so you may be added to the waitlist.
Q: What if I do not own a cell phone/unable to receive text messages?
A: If you do not own a cell phone, we would suggest continuing to utilize telehealth services. If you require other accommodations, please contact our office for further assistance.
Q: What sanitary procedures are being put into place in the Clarity Clinic offices?
A: All Clarity Clinic staff including providers are required to wear facemasks when interacting with any person closer than 6 feet. All providers will utilize hand sanitizer as well as CDC-approved cleaning products to disinfect their offices in between sessions. The front desk staff will continuously be disinfecting the office throughout the day, but especially after a patient has been in the office area. If any direct contact with another person is required, the proper medical gloves will be utilized and additional safety precautions will be adhered to.
Q: Will I be required to wear a mask in the office?
A: All patients and caretakers are required to wear a face mask to enter all offices. If you do not have one, Clarity Clinic can provide you one.
Q: Do I need to have my temperature checked before coming into the office?
A: Yes, all patients entering the clinic will be required to get their temperature checked via our Automatic Kiosks. Once the green clearance notification populates, you may proceed to the office.
Q: If I previously tested positive for COVID-19, but have recovered, can I still schedule an in-office appointment?
A: Yes, please make sure you have allowed 14 days after you’ve been given a fully recovered diagnosis from your PCP before coming to see us in office.
Q: What are the recommended payment options for copays, balances, parking, etc?
A: We will still accept all forms of payment, however we strongly encourage patients to register a card on file, to eliminate any possible cross-contamination from cash, credit cards, checks, etc.
Q: Are patients allowed to bring food/drink into the office?
A: No outside food or drink will be allowed in the office. If you need water, we ask that you inform the front desk staff and they will retrieve a cup of water for you.
ANY appointments cancelled and/or rescheduled online, in-person, or by phone within 24-hours of the appointment time will be charged a $100 fee. Please click here to view and schedule all current available appointments with your provider, or call us at (773) 496-4433.