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Important Info Regarding Your Upcoming Appointment

What to bring

To expedite your care, please be sure to bring any pertinent medical records and current prescriptions to your appointment. All paperwork, insurance card, and ID must be sent to us electronically prior to your visit.

Telehealth Appointments

Joining your Telehealth appointment

Clarity Clinic utilizes AdvancedMD's Zoom platform for telehealth appointments. For more information on how to join your telehealth appointment, please refer to this link.

New patients

If you are a new patient, please ensure that your paperwork is completed 48 hours prior to your appointment. This will ensure that your provider has enough time to review your information before your visit.

Please be aware that your appointment may be subject to cancellation if you do not complete your intake paperwork within 48 hours of your scheduled appointment time. 

In-Person Appointments

Getting here and parking

New patients

If you are a new patient, please ensure that your paperwork is completed 48 hours prior to your appointment. This will ensure that your provider has enough time to review your information before your visit.

Please be aware that your appointment may be subject to cancellation if you do not complete your intake paperwork within 48 hours of your scheduled appointment time. 

Frequently Asked Questions

Q: Should I arrive earlier than my scheduled appointment time?

A: We ask that everyone attending an in-office appointment arrive approximately 15 minutes prior to your starting appointment time, but refrain from actually entering the clinic. Once you have arrived, you should reply to our text notifications so you may be added to the waitlist.

Q: What if I do not own a cell phone/unable to receive text messages?

A: If you do not own a cell phone, we would suggest continuing to utilize telehealth services. If you require other accommodations, please contact our office for further assistance.

Q: If I previously tested positive for COVID-19, but have recovered, can I still schedule an in-office appointment?

A: Yes, please make sure you have allowed 14 days after you’ve been given a fully recovered diagnosis from your PCP before coming to see us in the office.

Q: What are the recommended payment options for copays, balances, parking, etc?

A: We will still accept all forms of payment, however, we strongly encourage patients to register a card on file, to eliminate any possible cross-contamination from cash, credit cards, checks, etc.

Q: Are patients allowed to bring food/drink into the office?

A: No outside food or drink will be allowed in the office. If you need water, we ask that you inform the front desk staff and they will retrieve a cup of water for you.

Cancellations and Rescheduling

ANY appointments canceled and/or rescheduled online, in-person, or by phone within 24 hours of the appointment time will be charged a $100 fee. Please click here to view and schedule all current available appointments with your provider, or call us at (312) 754-9404.

Thank you for choosing Clarity Clinic! We look forward to seeing you!

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